Thank you for choosing Singsolo Designs to create your bespoke wedding invitation suite. I am so honored to create beautiful design for your wedding day! Please read through everything below thoroughly, sign and date at the bottom then click submit. Your signed contract must be received along with your deposit before any design begins.
GET STARTED IN 3 STEPS:
1)Schedule an initial consultation, in-person, over the phone or email. After this meeting, you’ll receive an initial invoice and timeline.
2) Submit the $50 non-refundable deposit through emailed invoice or check via snail mail.
3) Complete the design questionnaire entirely and to the best of your ability including any photos of your inspiration.
With your initial invoice, you will receive a timeline for a target proof approval and a mail out date. Your deposit is non-refundable but it is subtracted from your final invoice balance.
Current and prospective clients are required to read this page and sign off that the expectations described on this page are understood prior to proof approval and production. Please submit this form back to me as soon as possible, so I can get started on your design.
THE PROOFING PROCESS
Once your deposit, contract and questionnaire responses are received, the design process begins!
All proofs are designed to actual paper size, using the chosen ink colors. All proof edits require additional proof reviews and take 2-4 days depending on the changes and the busy season, and your timeline will be updated if additional proofs are required. If the scope of your design should change dramatically during the proof process, a new cost proposal must be approved, and a new timeline will need to be evaluated. Every item must be proofed, even single-print signs. If you do not see an item in your proof, it will not be printed. If any color shown is drastically different than you requested, tell me! Each client is given four proofs after initial consultation, and proofs after those will be charged $50.
APPROVING YOUR PROOF: Your proof is ready for print when you say it is!
I will do an initial check while making the proof, but the final inspection of all spelling and information is your responsibility. Your proofs will be sent to you via a Google Photo Album. After the final proof, you will receive a final invoice with the updated costs. The remaining invoice balance must be paid in full prior to any products being mailed out. Rush fees can be assessed to speed things along, but the average production time is 3-4 weeks after proof approval.
*PROOFS are created in color; however, colors will vary between computer screens. Your prints will be made in the colors chosen during your consultation.
*CHANGES after final design release approval will be charged $100 and require a new proof. If in mid-production, fees may be assessed to order new materials. Rush fees will be applied if changes or additions are made or if client deadlines are not met.
AFTER YOU APPROVE: Once you approve the final design, all print files listed in said release will be sent to my trusted printer.
YOUR FINISHED PRODUCT: All products in my studio are handmade and designed to each client’s specifications. Most of these designs are unique, being created for the very first time. Actual printed samples, however, require as much time and set up as running the full project and are not offered.
ASSEMBLY: Any invitations, specifically, will be completely assembled and taken to the post office to be hand cancelled. All other ordered items will either be shipped directly to you, or we can arrange a personal pickup.
TO ENSURE A SMOOTH PROCESS, THE FOLLOWING POINTS SHOULD BE NOTED:
*ALL VISITS from initial consult to final pick up must be scheduled by appointment. All projects include one (1) 60-90 minute consultation.
*I AM A DESIGNER and respect the work of other invitation artists. I am excited to review your paper inspirations; however, I will not copy another designer’s work.
*DIGITAL PRINTING is a machine run process, but color is adjusted by eye. I will color match as closely as we can to a screen, but there may be slight variation.
*DIGITAL ADDRESSING lists must be submitted no later than proof approval. You must follow my addressing guide for proper formatting of your addresses. Please submit your list in a word document. Excel, Google Sheets etc. will not be accepted and you will be asked to recompile your list in a word document. Your addresses will be printed exactly as you submit them, so please spell out or abbreviate, as desired.
ESTIMATES: Estimates are created on a per-project basis and can be changed with change of design, upping the quantities, paper choices, etc.
I will notify you of any pricing changes in each proof and in the final design release, where you will sign off on any updated pricing. Changes after the contract is signed and the retainer is paid that result in a lesser amount than originally agreed upon will not be changed in the invoice and you will have to pay for the original amount. Changes after the contract is signed and the retainer is paid that result in a larger amount than originally agreed upon will be added to the invoice and it is your responsibility to cover those costs.
QUANTITIES: All projects that are sent to print must be in an increment of 5 for the quantity. For envelopes, I automatically add an additional 15% for addressing errors, which is included in your initial invoice. If you would like to change your quantity after receiving your final order or after signing your final design release, additional FEES MAY APPLY.
Singsolo Designs, LLC is not responsible for any damage during shipping. I will carefully package everything to avoid damage, but if your job suffers damage in transit, you must file a claim against the carrier (USPS, UPS, FedEx, etc.) to recover the value. I can try to re-print the order as quickly as possible as a service to you, but I will have to charge you the full price for replacement. International packages will be charged accordingly. I do fully insure all packages.
PAYMENT: All orders must be paid in full before order is fulfilled. Should final payment and/or design approval not take place, customer forfeits retainer and contract is terminated. Payment can be made by check, money order, or through online invoice.
CANCELLATION BY ME FOR ANY REASON: Singsolo Designs, LLC cannot be responsible for unforeseen circumstances, work-stoppages, "acts of God", which may make it impossible for me to complete your job in a reasonable amount of time. My complete obligation to you may be discharged in its entirety by my refund of your deposit, without prejudice, and disclaiming any secondary consequences or costs that you may incur. I is my intention to complete every job to completion, but if there is a substantial reason that I choose not to move forward with any part of your project, a refund will be assessed and you will be required to sign a refund form with agreed refund amount.
Please be aware that any delays caused by you will postpone your estimated completion date.
CANCELLATION BY YOU FOR ANY REASON: If you decide to cancel the job prior to any part of it going to press, you agree to forfeit your deposit. Cancellations after the job has been sent to press will not be accepted. You cannot cancel any part of your job once this contract has been signed. All quantities of each item provided in the final design release are covered by this clause upon acceptance of this contract. Any quantities lowered or items cancelled are at the sole discretion of Singsolo Designs, LLC and will constitute forfeiture of that portion of the invoice.